Our customer support network is Your Advantage.

When unexpected downtime occurs, it's good to know that prompt and reliable customer support is just a phone call away.

Our world-class support network includes workshop and field technicians throughout Queensland and Northern Territory. We will immediately dispatch a fully trained technician to your location to get your machine up and running as quickly as possible to minimise downtime. Hastings Deering field service is available 24 hours a day, 7 days a week, to ensure we can keep you moving whenever and wherever you are.

Our workshop service team are highly skilled, Cat-trained technicians who are committed to finding the fastest and most cost effective solution to get you back to work. Our service technicians have access to the most innovative tools and equipment available today while also having access to the extensive Caterpillar parts network, to locate the part you need quickly.