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Frequent Questions

Once you open Parts.cat.com click on the “Sign In / Register” at the top of the page, a new window will pop-up. Click on “Create an account” and you will be asked to complete your registration details. If you have a trading account with Hastings Deering make sure you enter your customer number on the registration form. It will take 24 hours for Hastings Deering to link your Parts.Cat.Com username to your customer account. SETUP ONLINE ACCESS

Get in contact with us: ebiz@hastingsdeering.com.au

Parts.cat.com allows customers to upload “.csv” files containing a maximum of 100 line items. Should your order exceed 100 lines please split the file and place multiple orders. CSV lists should only contain two columns: Quantity and Part Number

Yes. Once items are added to your cart proceed to the Order Summary. Click on the “Export” button on the top right. You will be able to download the content of your cart into a csv file.

On the Shipping options you will be offered Hastings Deering’s default carrier services:
Road – Within QLD (FMT)
Road – Outside QLD (NQX)
Air Overnight (Toll Priority)

Yes, we can set up your account with a ‘receiver to pay’ delivery option with the carrier of your choice. Just email your customer number, delivery address, carrier name and account number with your carrier to ebiz@hastingsdeering.com.au.

Yes you can. Download the document here for full registrations details.

One Safe Source

The One Safe Source catalogue is your quick reference to the most highly used, most consumable Cat® parts needed to service and maintain a broad range of systems and machines.

One Safe Source

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